Company Name: DREY company (16310184 Canada Inc)
Address: 2340 Place Neptune, Brossard, QC, J4Y 1R4, Canada
Email Contact: [email protected]
Worldwide Shipping
At DREY company, we ship all of our soccer jerseys worldwide using a secure, tracked shipping method. We are proud to offer two flat-rate shipping options for your convenience:
- Standard Shipping: USD $12.00 anywhere in the world
- Express Shipping: USD $30.00 anywhere in the world
UPDATE: Due to an exceptionally high volume of orders, please note that our shipping times may be delayed by an additional 2-3 days beyond our usual lead times. We are working diligently to process and dispatch every order as quickly as possible, and we appreciate your understanding during this busy period.
Order Processing and Tracking
Once you place your order, it cannot be canceled or adjusted. Please allow 1-5 business days for processing before your order is dispatched. Once your package ships, you will receive a tracking link via email so you can follow its journey.
Estimated delivery times after dispatch are as follows:
- Standard Shipping: Approximately 10-20 business days
- Express Shipping: Approximately 5-15 business days
These delivery times are estimates and may be affected by factors outside our control, such as customs delays or carrier-related issues.
Business Days
DREY company processes and ships orders Monday through Friday, excluding public holidays. Orders placed over the weekend or on a public holiday will be processed on the following business day.
Damaged Shipments
If your package arrives damaged, please contact us within 5 business days of receipt at [email protected]. Include clear photographs of the damage, and our support team will work with you to find a suitable solution.
Thank you for shopping with DREY company. Your satisfaction is our priority, and we strive to ensure a smooth, reliable shipping experience for every order.